FASHION SHOPPING FAQ

All our fashion products come in luxurious packaging, designed for both aesthetics and protection. Whether you're purchasing for yourself or as a gift, the elegant presentation makes every purchase feel special.

Yes, all our bags are packaged with a protective dustbag to ensure they stay in pristine condition during storage and transportation. The dustbag can be reused for long-term storage to keep your bag in perfect shape.

Our bags are crafted from high-quality materials including genuine leather, durable canvas, and premium synthetic fabrics. Each product description provides specific details about the materials used.

To keep your leather bag in top condition, avoid prolonged exposure to direct sunlight, moisture, and heat. Clean it with a soft, damp cloth and use a leather conditioner periodically. Store the bag in a dust bag when not in use.

Some of our bags are water-resistant but not completely waterproof. Always check the product description for specific details regarding water resistance.

All of our bags and accessories come with a 2-year warranty that covers manufacturing defects. The warranty does not cover normal wear and tear.

We provide dimensions in the product description of each bag to help you choose the right size based on your needs and preferences.

All our sunglasses provide 100% UV protection against both UVA and UVB rays. This information is clearly mentioned on each product page.

No, our sunglasses do not feature adjustable frames. They come in a standard fit, which is mentioned in the product description.

We recommend storing your sunglasses in the provided case to prevent scratches and other damage when not in use.

All our sunglasses are covered by a 2-year warranty, which includes protection against manufacturing defects. The warranty does not cover damage due to wear and tear.

To maintain your sneakers, clean them regularly with a soft brush and mild soap. Let them air dry naturally and avoid exposing them to direct heat sources.

Some of our slippers are machine washable, while others require spot cleaning. Please check the care instructions on the product page.

Our sandals are designed with ergonomic soles to provide optimal arch support for all-day comfort. Specific product pages will detail the level of support offered.

To determine your belt size, measure your waist or where you typically wear your belt. Refer to the product description for any size-related details.

Our pens are made from high-quality materials such as stainless steel and fine resins, designed to offer a smooth writing experience and a premium feel.

Yes, most of our dinnerware sets are microwave safe. Please check the specific product description for confirmation.

To prevent staining, rinse your mugs after use and avoid leaving coffee or tea in them for prolonged periods. For tough stains, a baking soda solution works well.

Wipe the jewellery box gently with a soft, dry cloth. For tougher spots, use a slightly damp cloth. Avoid harsh chemicals that could damage the finish.

Yes, you can place an order for both personalized jewellery and fashion products in a single cart. However, they will be shipped separately. Personalized items may take longer to produce, so they will be shipped in a separate package from the fashion items, which are ready for immediate dispatch.

Yes, once your order is dispatched, we will send you a tracking number. You can track your order via the shipping provider’s website.

Estimated delivery times will be provided during checkout.

Orders cannot be canceled or modified once they are processed. Please ensure all details are correct before confirming your order.

We accept returns within 60 days of purchase, provided the items are unused, in their original condition, and with all tags attached.

If you receive a damaged product, please refer to our return policy and process the return according to the instructions provided.

To return or exchange a product, follow the instructions on our website’s returns page.